About Ceemi Agency

Cee•mi: /see-me/ verb; 1. The art of promoting
a business through digital media.

Our Story

The concept behind Ceemi Agency is simple; offer small & medium sized businesses access to quality digital marketing services that don’t break the bank. There is no shortage of expensive advertising agencies. In fact, this is a popular industry to get into because of the lack of education most people have about it. Many agencies will use fancy lingo to justify their outrageous prices. More often than not you’ll find agencies telling you they can “optimize” your site or “optimize” your accounts to yield “greater ROI” through “optimization.” What does this even mean? That is exactly the point, use big words and attach an even bigger price tag to it. The reality is Digital Marketing, if managed appropriately, doesn’t need to be expensive and shouldn’t sound like a foreign language. What have we done to offer such great pricing? Nothing. We don’t outsource like MOST agencies you talk to; you can meet our talented team below. We don’t use bad techniques or cut corners. We simply reduce our profit margin to a reasonable place. Both owners, Michael & Cristina, know what it’s like to be a small business which is why we take your business personally; so much that we even stop billing if we don’t reach the goals laid out. Collectively, our team has over 100 years in sales and digital marketing experience. Don’t just take our word on it, check out our Rockstar team below.

Our Team

Michael Gross, CEO

Michael is an east coast, crab loving, Marylander. When he wasn’t eating crab cakes and watching football, he was working on his first business at the age of 17. His competitive drive didn’t just come from running a business; he also wrestled his entire life, which ultimately landed him at John Carroll University. With a degree in Business Administration in 2009, Michael started his career by going door to door selling cable services. Not the most glorious position right out of school, but it was during this time he learned the art of sales, management, and leadership. His dedication and work ethic made him a force to be reckoned with in the advertising world! By 2011 Michael acquired several contracts with large Fortune 500 clients. By 2015 he had started and managed over a dozen locations throughout the United States giving him the experience needed to consult for many small and medium sized businesses. Michael has a reputation for hitting all sales goals put in front of him. As CEO of Ceemi Agency, Michael brings his experience to help businesses of all sizes to increase their revenue through advertising. Not only can he help build an advertising campaign that will increase leads, he will help you turn those leads into revenue using proven sales techniques. He is excited to begin this new adventure with his soon to be wife, Cristina Contreras, who also comes from a strong sales background. Together, they look forward to helping you build your empire.

Cristina Contreras, VP of Business Development

Cristina Contreras is a dog loving, beach going, SoCal professional. Cristina wasted no time after graduating from Cal State Fullerton. She relates her work to a quote by Marlanne Williamson, “Success means we go to sleep at night knowing that our talents and abilities were used in a way that served others.” She is fueled with passion and is committed to performing a job well done. She has helped drive new business for companies such as Redbull, Jarritos, 5-Hour Energy, and H&R Block. She has had many roles that make her an expert in gaining new business. Marketing, advertising, B2B marketing, product and service marketing are just a few skills that she will bring to your business. Most recently, she worked with Anthem Blue Cross, where she developed core markets by creating community partnerships that focus on education of services and marketing. She exceeds all expectations set in front of her. She loves to empower those on her team to meet their goals with strategic activities that generate results. As VP of Business Development, Cristina will help take your business to the next level through digital marketing. She has partnered with her husband, Michael Gross, in this venture and is excited to share her experience and knowledge.

Douglas Lagos, Social Media & PPC Sr. Manager

Douglas is a stylish, whisky sipping, influencer. When it comes to Social Media, Influencing, or PPC, Doug is THE guy to have in your corner. With nearly 50K followers across his social media accounts, Doug has not only helped individuals rank in the top 2,500 influencers in the world, he successfully helped his previous business increase revenue from $30K per year to $12 million per year using specialized digital marketing techniques. Douglas came to Ceemi in 2019 and serves as your Digital Marketing Manager for Social Media and Paid Campaigns. He specializes in planning and strategy, creative content, design aesthetics and visual concepts for social media, influencer partnerships, and ads (Google AdWords, Facebook, Instagram and Twitter). He is superb in organically growing account followers and post engagement; and is responsible for creating and defining your high engagement ratio in promoted posts and ads. Douglas will produce results; instantly. Don’t believe us? Give him 30 days with your social media accounts, it’s on us.

John Kennedy, Website & SEO Sr. Manager

Michigan-born and Boston-bred, John is a music loving, sports watching father of two beautiful daughters. With more than 25 years experience as a creative/marketing professional, John’s background provides him with the insight to understand the challenges that businesses face in an ever-evolving landscape. After migrating to California in 1990, John completed art school and since then has had the opportunity to experience the full range of the marketing spectrum.  Success with category leaders such as 4over, Inc., Cerwin-Vega, KRK Systems and ProSound and Stage Lighting have made John adept at anticipating and capitalizing on opportunities to help clients grow their business. In 2019 John joined the Ceemi team and specializes in SEO, Web Design, Email Marketing as well as all things creative.

Kim Crawford, Website & SEO Manager

Kim is a creative web developer with 20 years experience, 10 of them in WordPress mostly specializing in the Divi theme. She has worked in the telecom industry as a programmer & web developer. Kim has also worn many hats (often at the same time) including: hotel management, accounting, newspaper writing & wedding florist.

She has a dual BS in Computer Science & Accounting and a Masters in Business.

Kim is an enthusiastic dance mom, animal lover and an avid reader.

Lynne Baltzer, Office Manager

Lynne Baltzer wears many hats here at Ceemi, from keeping the books to planning our morning meetings, she juggles it all! Lynne moved to California in 2017 after living in the great state of Texas for over 30 years, earning a bachelor’s degree in Accounting at the University of Houston. Lynne has experience in all areas of accounting, marketing, management, retail, payroll, HR and many more from owning her own photography business and resale store to managing a dentist office! Lynne brings a lot of expertise to help our clients grow their business to the next level. Lynne lives in Beverly Hills has been married for 18 years has 4 children and 2 grandchildren!

Marilyn Sanchez, Client Relations Manager

Marilyn is a seasoned professional who brings valuable insight as a Client Relations Manager here at Ceemi. Blue and Gold blood may run through her veins as a devout UCLA Bruin, but she may soon consider switching back to Red in support of her 19 year old daughter who is both a pre-law student and cheerleader at Cornell University. Go Big Red!

Marilyn brings over 15 years’ sales and business development experience to our clients, having worked most recently as a V.P. Of Sales for a large US Manufacturing company, reversing a trend of rapid loss and declining sales to robust multi-million dollar growth in less than 24 months. Prior to that, Marilyn held a 16 year position as a Multi- Specialty medical practice administrator through which she cultivated a rich understanding of the challenges physicians and medical professionals face in obtaining new clients in a fiercely competitive industry.

She resides in sunny Southern California and enjoys hiking, painting, travel, theater, and playing classical piano. She is the mother of 3 adult children, a 14 year old daughter, and a spoiled miniature Dachsund named Pepper.

We are pleased to have Marilyn on our team and know you will enjoy the insight and enthusiasm she brings to all of our clients.

Nadine Alcazar, Assistant Website & Graphic Designer

Nadine is an art, health, and music enthusiast. When she’s isn’t creating websites, she enjoys spending her time going to the gym, listening to music, relaxing in gardens, and visiting new places. Since high school, Nadine knew she wanted to pursue a career in a graphic design. She obtained her Bachelor of Fine Arts in Graphic and Interactive Design at California State University, Fullerton. She has a wide expertise in different fields in Graphic Design that include Brand Identity, Logo Design, and Web and Mobile design. Nadine’s biggest motivation is her family, that includes her loving Pekingese dog, Giselle.

Masha Romanova, Assistant Website Designer

Born in Russia, but raised in Texas, Masha considers herself a native Austinite. She enjoys the outdoors and loves to be around water. She also loves to travel and has tried to visit a new country each year since she graduated from college. Masha went to school at The University of Texas graduating with a degree in Sociology and a minor in Business. While in school she pursued her hobbies of painting and design and a few years after graduating made the jump to Web Design by enrolling in a coding and design program with Austin Coding Academy. Web Design has proven to be a perfect fit for Masha. She prides herself in clean, eye-catching layouts that perfectly capture the essence of each business she works with.

Winnona Gaviglio, Advertising Consultant

Winnona Gaviglio is a karaoke-loving foodie from Southern California. She wrote press releases and gave interviews on radio and television before she graduated from Cal Poly Pomona. Winnona started as an educator, teaching students in Los Angeles County and writing curriculum for the school district. When she moved deeper into Orange County, she owned and operated a personal chef business where she created menus and prepared food for clients way before “meal prep” was the rage. Winnona took time off to develop a clothing ministry, volunteer, and raise her two children – making every moment a teachable moment. She also represented a nutraceuticals company across the United States. Having been a member for 6 years in the leading networking organization in the word – BNI, she prides herself in the ability to connect any person with someone else she knows thus making the world a better place. She jokes that she only has 3 degrees of separation from anyone on the planet. Ask Winnona to connect you with the right people so you can grow your business quickly.

Raymond Gross, Social Media Assistant

Raised in Maryland and South Carolina, Raymond is an avid sports fanatic, specifically professional basketball and football. As a big fan of the outdoors, you are likely to find him hiking trails in the mountains or kicking back on a sandy beach. Raymond has always been interested in design, including hobbies such as drawing, painting, and photography. His professional experience includes working for a residential architecture firm and Interning for Charleston’s Civic Design Center. He graduated with a degree in Historic Preservation and Community Planning at College of Charleston in Charleston, SC and is pursuing a Masters in Architecture at Clemson University. While at the College of Charleston, he spent a semester studying at the Architectural Institute in Prague. During his time in the Czech Republic, he was able to travel throughout Europe and gain an appreciation for a variety of artistic and architectural designs. Raymond prides himself with paying extra attention to detail and going the extra mile to make sure that each job is done correctly.

Our Values


We are not a company who will work with you for a few days or weeks. With analytics software and an experienced team, we seek to enter a relationship that will last for years.


At Ceemi Agency, we provide custom solutions. To do this effectively, we need to take the time to get to know our clients. We’ll work with you to gain an understanding of your business operations.

Quality Service

We understand that our clients are making an investment in their marketing services, which is why we want to improve top-notch service. We continually seek the latest software and printing methods to deliver quality products to our customers.

Our Vision

We value the local community, and our vision is to see it grow and thrive. We won’t stop working until this becomes a reality. Our goal is for every small and mid-sized business in the area to “make it” and become successful. With affordable rates, years of experience, and exceptional customer service, we genuinely believe that our vision can become a reality.

Our Insights

If we told you that you could find a local and real business that provides high-quality work and quick turnaround times, would you think this is possible? What if we mentioned that the company’s rates were the most affordable in the industry? Sounds too good to be true, right?

While we feel that this should be the reality with every company, the sad truth is that it is not the case. However, when working with us, we guarantee that you’ll receive all three of these things. With a professional office and in-house design team, we’ll work to provide small and mid-sized business owners with a custom marketing solution that fits within their budget. Our team of experts has years of experience in the marketing industry, providing you with valuable insights that cannot be found elsewhere.

Our Awards

  • Rising Star 2013 – Leadership Magazine
  • Promoting Owner Bonus Recipient – 2013
  • Lowest Cancels Award – AT&T – 2012, 2013
  • #2 U-Verse office in Country (106 locations) – 7 months in 2013, 3 months in 2014
  • BBB Accredited – 2013 – 2017
  • Finalist – 2014 Best Places to Work – St. Louis Business Journal – 2014
  • #1 Ranked sales office in St Louis – 8 months in a row
  • #1 B2B Sales Location – Vonage – 1st Quarter 2017
  • 2018 – Record Highest Sales Year – 147% of quota YTD

"Michael and his team are the best! They work hard in managing our website. they make sure that potential clients know the type of services we provide. If any changes need to be made on our website, they are more than happy to do it.

They also advertise on our behalf, since hiring Ceemi Agency I have seen progress in the amount of potential clientes that contact us. Just last month, we had  twelve leads nad all twelve hired us. These are the type of results that Ceemi Agency Provides.

Hiring Ceemi Agency has been the best decision we have made."

Andrea Alfaro | Paralegal, Advanced Paralegal Services

"When it comes to sales approach, negotiation skills, and overall ability in understanding a business and what is needed to increase revenue, Michael knows his stuff. From a consulting point of view, his strong sense of business will help directly and indirectly impact the bottom line numbers."

Eddie Sardinha | Owner, Lev Group