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About Ceemi Agency

Cee•mi: /see-me/ verb; 1. The art of promoting
a business through digital media.

Our Story

The concept behind Ceemi Agency is simple; offer small & medium sized businesses access to quality digital marketing services that don’t break the bank. There is no shortage of expensive advertising agencies. In fact, this is a popular industry to get into because of the lack of education most people have about it. Many agencies will use fancy lingo to justify their outrageous prices. More often than not you’ll find agencies telling you they can “optimize” your site or “optimize” your accounts to yield “greater ROI” through “optimization.” What does this even mean? That is exactly the point, use big words and attach an even bigger price tag to it. The reality is Digital Marketing, if managed appropriately, doesn’t need to be expensive and shouldn’t sound like a foreign language. What have we done to offer such great pricing? Nothing. We don’t outsource like MOST agencies you talk to; you can meet our talented team below. We don’t use bad techniques or cut corners. We simply reduce our profit margin to a reasonable place. Both owners, Michael & Cristina, know what it’s like to be a small business which is why we take your business personally; so much that we even stop billing if we don’t reach the goals laid out. Collectively, our team has over 100 years in sales and digital marketing experience. Don’t just take our word on it, check out our Rockstar team below.

Our Team

Michael Gross, CEO

Michael is an east coast, crab loving, Marylander. When he wasn’t eating crab cakes and watching football, he was working on his first business at the age of 17. His competitive drive didn’t just come from running a business; he also wrestled his entire life, which ultimately landed him at John Carroll University. With a degree in Business Administration in 2009, Michael started his career by going door to door selling cable services. Not the most glorious position right out of school, but it was during this time he learned the art of sales, management, and leadership. His dedication and work ethic made him a force to be reckoned with in the advertising world! By 2011 Michael acquired several contracts with large Fortune 500 clients. By 2015 he had started and managed over a dozen locations throughout the United States giving him the experience needed to consult for many small and medium sized businesses. Michael has a reputation for hitting all sales goals put in front of him. As CEO of Ceemi Agency, Michael brings his experience to help businesses of all sizes to increase their revenue through advertising. Not only can he help build an advertising campaign that will increase leads, he will help you turn those leads into revenue using proven sales techniques. He is excited to begin this new adventure with his soon to be wife, Cristina Contreras, who also comes from a strong sales background. Together, they look forward to helping you build your empire.

Cristina Contreras, VP of Business Development

Cristina Contreras is a dog loving, beach going, SoCal professional. Cristina wasted no time after graduating from Cal State Fullerton. She relates her work to a quote by Marlanne Williamson, “Success means we go to sleep at night knowing that our talents and abilities were used in a way that served others.” She is fueled with passion and is committed to performing a job well done. She has helped drive new business for companies such as Redbull, Jarritos, 5-Hour Energy, and H&R Block. She has had many roles that make her an expert in gaining new business. Marketing, advertising, B2B marketing, product and service marketing are just a few skills that she will bring to your business. Most recently, she worked with Anthem Blue Cross, where she developed core markets by creating community partnerships that focus on education of services and marketing. She exceeds all expectations set in front of her. She loves to empower those on her team to meet their goals with strategic activities that generate results. As VP of Business Development, Cristina will help take your business to the next level through digital marketing. She has partnered with her husband, Michael Gross, in this venture and is excited to share her experience and knowledge.

Douglas Lagos, Social Media & PPC Sr. Manager

Douglas is a classically stylish, whisky sipping social media expert who tips well and loves a well-tailored suit.

Doug’s personal achievement of 50K followers across social media platforms takes a backseat to making sure that your business becomes an industry leading influencer online.

Doug has helped individuals rank in the top 2,500 influencers in the world, and he has increased past clients’ business revenue from $30K per year to $12 million per year using purely digital marketing. That’s a 400% increase!

Past successes have not made him complacent. He will work tirelessly to increase your follower count and optimize engagement on each post. More likes, views, and clicks mean more business and more customers!

As the Digital Marketing Manager for Social Media and Paid Campaigns, Doug uses tried and true techniques in planning and strategy, creative content, including brand identity and design for social media, influencer partnerships, and paid ads on Google AdWords, Facebook, Instagram and Twitter.

John Kennedy, Website & SEO Sr. Manager

John is a 90s and 80s music loving Bostonian who gets a kick out watching his two daughters grow up into strong, independent women.

With more than 25 years of experience as a creative and marketing professional, John’s curiosity and need to understand how things work brought him to the top of his field.

John attended art school in California and got his start in the world of web design back in the early 90s. Since then he has been one of the first to master all the working parts of websites and digital marketing, from coding and networking, to analytics and functionality. As John says, “A website is like a machine.” It’s up to John to keep your business’s machine in tip-top shape.

Success with category leaders such as 4over, Inc., Cerwin-Vega, KRK Systems and ProSound and Stage Lighting have made John adept at anticipating and capitalizing on opportunities to help clients grow their business.

As the Senior Manager of SEO and Website Design, John is crucial to the Ceemi team and has his hand in all things related to SEO, Web Design, Email Marketing and Creative Content.

Kim Crawford, Website & SEO Manager

Kim is an enthusiastic dance mom, animal lover and an avid reader with a killer smile.

She has a dual BS in Computer Science & Accounting and a Masters in Business Administration.
Kim has spent over 20 years as a creative web developer, dedicating 10 of those years to honing her expertise in WordPress. She has a keen eye for upcoming trends and can build your website to fit your customer’s needs and your business’s personality. She gained a variety of technical skills from working in the telecom industry as a programmer & web developer, and has developed her design skills over time. She was, however, born with good taste.

Kim has worn many hats through the years (often at the same time) including hotel management, accounting, newspaper writing & wedding florist. The diversity of her background will help to make your business’s website stand out from your competitors in any industry.

As Website and SEO Manager at Ceemi, Kim will bring flair, experience, and technical excellence to your business.

Lynne Baltzer, Office Manager

Lynne is a mother of 4, Nanny to 2 and enjoys playing her favorite character on the hit show 911 and Good Girls!

Lynne has a bachelor’s degree in Accounting from the University of Houston, and after 30 years in the Lone Star State, she moved to Beverly Hills in 2017. She wears many hats here at Ceemi, from keeping the books to planning our morning meetings, using her skills in accounting, marketing, management, payroll, HR and more.

Lynne’s past experiences, from owning her own photography business and resale store to managing a dentist’s office, mean that she’s the woman for the job, no matter what the job is!

As the Office Manager, Lynne is essential to Ceemi’s success in helping clients grow their business to the next level.

Marilyn Sanchez, Client Relations Manager

Marilyn is a mama bear (UCLA Bruin and a proud mother of 4 – 5 if you count Pepper, the best mini Dachshund on Earth) who brings care and attention wherever she goes like some women bring their purse.

Marilyn has 15 years’ sales and business development experience as the Vice President of Sales for a large US manufacturing company. With her help, a trend of loss turned around to become rapid, multi-million dollar growth in less than 24 months. Using her highly developed skills in management, leadership, and business development, Marilyn’s enthusiasm and attention to detail are crucial to our clients’ success.

As Client Relations Manager, Marylin is a seasoned professional who brings invaluable insight and exemplary customer service to Ceemi. As our team’s point person, it’s her delight to make you delighted.

Nadine Alcazar, Assistant Website & Graphic Designer

Nadine is a granola munching, family-oriented art lover who was cool before everyone else, but in a nice way. Just ask Giselle, her Pekingese pup, and a very reliable source!

Nadine graduated from Cal State Fullerton with a Bachelor of Fine Arts in Graphic and Interactive Design to fulfill her dream of becoming a graphic designer.

Her wide expertise in graphic design includes Brand Identity, Logo Design, and Web and Mobile Design, everything your business needs to look its best. Her fresh perspective and clean design style will grab the attention of potential customers and keep them coming back for more.

As Assistant Website and Graphic Designer, Nadine’s role at Ceemi is to make your business iconic and unforgettable. Easy!

Masha Romanova, Assistant Website Designer

Masha is a travel loving, Austin native who loves to be near the water. She has visited a new country every year since her college days, and she hopes to continue exploring the world.

Masha has a degree in Sociology, with a minor in Business, from The University of Texas, but her dynamite skills in Web Design came from the Austin Coding Academy.

Due to her long-standing love for painting and design, Masha’s aesthetic is perfect for Web Design. She prides herself in clean, eye-catching layouts that perfectly capture the essence of each business she works with.

As Assistant Website Designer, Masha uses her eye for design to make your dream website reality.

Winnona Gaviglio, Advertising Consultant

Winnona is a karaoke-loving foodie from Southern California, and she has all the connections.

Winnona graduated from Cal Poly Pomona, but her experience writing press releases and giving interviews on radio and television started before she even had her degree.

Her diverse background, from teaching for the LA County School district, owning a personal chef business, and representing a nutraceuticals company, gives her a unique perspective on how to grow your business through advertising.

As a member of the leading networking organization in the word, BNI, Winnona uses her ability to connect people to make the world a better place. She jokes that she beats Kevin Bacon since she only has 3 degrees of separation from anyone on the planet.

As Advertising Consultant Winnona will connect you with the right people so you can grow your business quickly.

Raymond Gross, Social Media Assistant

Raymond is an NBA and NFL fanatic, and practically lives outdoors, whether it’s on a mountain trail or a sandy beach towel.

Always interested in art, especially painting and photography, Raymond graduated with a degree in Historic Preservation and Community Planning at College of Charleston in South Carolina and is currently pursuing a Masters in Architecture at Clemson University. While studying abroad at the Architectural Institute in Prague, Raymond fell in love with European art and architecture.

He has worked for a residential architecture firm and was an intern for Charleston’s Civic Design Center, and brings his expanded world view, and architectural mindset to the Ceemi team.

As the Social Media Assistant, Raymond prides himself in paying close attention to detail and going the extra mile to make sure that each job is done correctly.

Emily Chang, Copywriter and SEO Specialist

Emily is a cat loving, tattoo collecting wordsmith with social justice on the mind.

Emily graduated from UC Berkeley with a degree in Psychology, but no she cannot read your mind. Yet. Her background in marketing started with the practical application of her degree, which essentially taught her how people behave, and why.

Her work with companies big and small, from 5 employees to thousands of employees across several continents, gives her flexibility and insight to the different challenges small businesses, large enterprises, and everything in between, can face. She has created marketing campaigns for B2B businesses, e-commerce sites, and retail shops among others with high ROI and customer engagement.

As Copywriter and SEO Specialist, Emily will employ her skills in crafting the perfect words for both your clients and search engines, leading your business to successful customer acquisition and explosive growth.

Tim Kirkpatrick

Tim Kirkpatrick, Video Production and SEO Specialist

Tim is a proud dog dad of an 80-lb. lap dog and a movie buff who is also just plain buff. He served in the military for so long, he’s basically a stormtrooper with better aim.

After years of military service in Afghanistan with the 3rd Battalion 5th Marines, he took the discipline he learned and applied it to his lifelong dream of pursuing film. He has a Bachelor’s Degree in Filmmaking and a Master’s Degree in Screenwriting from the The New York Film Academy in Burbank, CA (a misnomer, for sure), and has created SEO driven content for Warner Bros, Paramount, Sony Pictures, and Amazon Studios. No big deal.

Meanwhile, Tim discovered a passion for digital marketing. Using his aforementioned disciplined approach, he furthered his education and became certified in search engine marketing and optimization, content marketing, social media marketing, CRM, and branding, among others. If you need any video content made about your business or a digital marketing strategy tune-up, Tim’s your guy.

As the Video Production and SEO Specialist at Ceemi, Tim’s military background and passion for learning mean he’s fully equipped to execute your marketing strategy effectively and well.

Our Values

Dedication

We are not a company who will work with you for a few days or weeks. With analytics software and an experienced team, we seek to enter a relationship that will last for years.

Understanding

At Ceemi Agency, we provide custom solutions. To do this effectively, we need to take the time to get to know our clients. We’ll work with you to gain an understanding of your business operations.

Quality Service

We understand that our clients are making an investment in their marketing services, which is why we want to improve top-notch service. We continually seek the latest software and printing methods to deliver quality products to our customers.

Our Vision

We value the local community, and our vision is to see it grow and thrive. We won’t stop working until this becomes a reality. Our goal is for every small and mid-sized business in the area to “make it” and become successful. With affordable rates, years of experience, and exceptional customer service, we genuinely believe that our vision can become a reality.

Our Insights

If we told you that you could find a local and real business that provides high-quality work and quick turnaround times, would you think this is possible? What if we mentioned that the company’s rates were the most affordable in the industry? Sounds too good to be true, right?

While we feel that this should be the reality with every company, the sad truth is that it is not the case. However, when working with us, we guarantee that you’ll receive all three of these things. With a professional office and in-house design team, we’ll work to provide small and mid-sized business owners with a custom marketing solution that fits within their budget. Our team of experts has years of experience in the marketing industry, providing you with valuable insights that cannot be found elsewhere.

Our Awards

  • Rising Star 2013 – Leadership Magazine
  • Promoting Owner Bonus Recipient – 2013
  • Lowest Cancels Award – AT&T – 2012, 2013
  • #2 U-Verse office in Country (106 locations) – 7 months in 2013, 3 months in 2014
  • BBB Accredited – 2013 – 2017
  • Finalist – 2014 Best Places to Work – St. Louis Business Journal – 2014
  • #1 Ranked sales office in St Louis – 8 months in a row
  • #1 B2B Sales Location – Vonage – 1st Quarter 2017
  • 2018 – Record Highest Sales Year – 147% of quota YTD

"Michael and his team are the best! They work hard in managing our website. they make sure that potential clients know the type of services we provide. If any changes need to be made on our website, they are more than happy to do it.

They also advertise on our behalf, since hiring Ceemi Agency I have seen progress in the amount of potential clientes that contact us. Just last month, we had  twelve leads nad all twelve hired us. These are the type of results that Ceemi Agency Provides.

Hiring Ceemi Agency has been the best decision we have made."

Andrea Alfaro | Paralegal, Advanced Paralegal Services

"When it comes to sales approach, negotiation skills, and overall ability in understanding a business and what is needed to increase revenue, Michael knows his stuff. From a consulting point of view, his strong sense of business will help directly and indirectly impact the bottom line numbers."

Eddie Sardinha | Owner, Lev Group